![]() If the engne test does not work and since you say the printer comes to ready that would indicate you have an issue with the printer's dc controller and you will need to have the printer serviced. Also when the printer is on ready and if you open the toner door and then close it does the printer motor turn for a few seconds. Does it print or do you get the same where nothing happens and it goes back to ready. Then on the printer control panel go to thr reports menu and choose the config page or demo page and hit the enter key to peform the function. If the test is successful, then perform the NVRAM reset with the instructions contained in the attached file. First perform the engine test instructions contained in the attached file. ![]() ![]() Take the printer and remove all cables except the power cable and turn the printer off. Unless you are doing something wrong you may have a hardware issue.
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